FUNDRAISING PROMISE

Action4Youth's Fundraising Promise

Our supporters are critical to our success. Your trust is vital to us and we’re committed to being fully accountable to you.

We are registered with the Fundraising Regulator which means we agree to ensure that our fundraising is legal, open, honest and respectful and follows the standards set out in the Code of Fundraising Practice.

We also commit to The Fundraising Promise as follows:

We will commit to high standards

  • We will adhere to the Fundraising Code of Practice.
  • We will monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice and with this Promise.
  • We will comply with the law as it applies to charities and fundraising.
  • We will display the Fundraising Regulator badge on our fundraising material to show we are committed to good practice.

We will be clear, honest and open

  • We will tell the truth and we will not exaggerate.We will tell the truth and we will not exaggerate.
  • We will do what we say we are going to do with donations we receive.
  • We will be clear about who we are and what we do.
  • We will give a clear explanation of how you can make a gift and change a regular donation.
  • Where we ask a third party to fundraise on our behalf, we will make this relationship and the financial arrangement transparent.Where we ask a third party to fundraise on our behalf, we will make this relationship and the financial arrangement transparent.
  • We will be able to explain our fundraising costs and show how they are in the best interests of our cause if challenged.
  • We will ensure our complaints process is clear and easily accessible.
  • We will provide clear and evidence-based reasons for our decisions on complaints.

We will be respectful

  • We will respect your rights and privacy.
  • We will not put undue pressure on you to make a gift. If you do not want to give or wish to cease giving, we will respect your decision.We will not put undue pressure on you to make a gift. If you do not want to give or wish to cease giving, we will respect your decision.
  • We have a procedure for dealing with people in vulnerable circumstances and it will be available on request.
  • Where the law requires, we will get your consent before we contact you to fundraise.
  • If you tell us that you don’t want us to contact you in a particular way we will not do so. We will work with the Telephone, Mail and Fundraising Preference Services to ensure that those who choose not to receive specific types of communication don’t have to.

We will be fair and reasonable

  • We will treat donors and the public fairly, showing sensitivity and adapting our approach depending on your needs.
  • We will take care not to use any images or words that intentionally cause distress or anxiety.
  • We will take care not to cause nuisance or disruption to the public.

We will be accountable and responsible

  • We will manage our resources responsibly and consider the impact of our fundraising on our donors, supporters and the wider public.
  • If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. We will listen to feedback and respond appropriately to compliments and criticism we receive.
  • We will have a complaints procedure, a copy of which is available here or on request.
  • Our complaints procedure will let you know how to contact the Fundraising Regulator in the event that you feel our response is unsatisfactory.
  • We will monitor and record the number of complaints we receive each year and share this data with the Fundraising Regulator on request.
registered with Fundraising Regulator

Please share this page to help us become even more visible to young people 

Share on facebook
Share on twitter
Share on linkedin
Share on pinterest
Share on email

Action4Youth News

Aenean velit odio, elementum in tempus ut, vehicula eu diam. Pellentesque rhoncus | All News

connecting the dots from education to employment

Connecting the dots from education to employment for NEETs

Despite a varied national curriculum and efforts to incorporate work placements into formal education, every year hundreds of thousands of young people leave education only to find themselves unemployed without the necessary skills and self-confidence to navigate the job market. For many school leavers and soon-to-be graduates, the jump from education to employment is far

| More
Disability facilities at Caldecotte Xperience

Spate of Burglaries and Vandalism at charity’s outdoor education facility

Young people’s charity, Action4Youth has been shocked and saddened by a recent number of criminal acts targeting its outdoor education centre, the Caldecotte Xperience in Milton Keynes. The charity, which provides positive, often transformational experiences and activities to inspire children and young people, and whose outdoor learning facility has exceptional facilities for those with additional

| More
corporate volunteering

Engage your employees and build a stronger business community with corporate volunteering

The benefits of employee volunteering are endless, from learning and developing new skills and increasing engagement to improving recruitment and raising the profile of your business. However, despite there being lots of charities doing amazing work, many struggle to provide volunteering opportunities that meet the requirements of Corporate Social Responsibility (CSR) programmes. Action4Youth, a leading

| More
addressing the gap in careers education

Addressing the Knowledge and Skills Gap in Careers Education

For students and soon-to-be graduates, entering the world of work can be a daunting prospect. While many schools do offer work placements during a student’s school journey, these are often short-term experiences that don’t allow students to gain deep insight into a working environment. Career advice is typically aimed at getting students through the door

| More
Scroll to Top