FUNDRAISING PROMISE
Action4Youth's Fundraising Promise
Our supporters are critical to our success. Your trust is vital to us and we’re committed to being fully accountable to you.
We are registered with the Fundraising Regulator which means we agree to ensure that our fundraising is legal, open, honest and respectful and follows the standards set out in the Code of Fundraising Practice.
We also commit to The Fundraising Promise as follows:
We will commit to high standards
- We will adhere to the Fundraising Code of Practice.
- We will monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice and with this Promise.
- We will comply with the law as it applies to charities and fundraising.
- We will display the Fundraising Regulator badge on our fundraising material to show we are committed to good practice.
We will be clear, honest and open
- We will tell the truth and we will not exaggerate.We will tell the truth and we will not exaggerate.
- We will do what we say we are going to do with donations we receive.
- We will be clear about who we are and what we do.
- We will give a clear explanation of how you can make a gift and change a regular donation.
- Where we ask a third party to fundraise on our behalf, we will make this relationship and the financial arrangement transparent.Where we ask a third party to fundraise on our behalf, we will make this relationship and the financial arrangement transparent.
- We will be able to explain our fundraising costs and show how they are in the best interests of our cause if challenged.
- We will ensure our complaints process is clear and easily accessible.
- We will provide clear and evidence-based reasons for our decisions on complaints.
We will be respectful
- We will respect your rights and privacy.
- We will not put undue pressure on you to make a gift. If you do not want to give or wish to cease giving, we will respect your decision.We will not put undue pressure on you to make a gift. If you do not want to give or wish to cease giving, we will respect your decision.
- We have a procedure for dealing with people in vulnerable circumstances and it will be available on request.
- Where the law requires, we will get your consent before we contact you to fundraise.
- If you tell us that you don’t want us to contact you in a particular way we will not do so. We will work with the Telephone, Mail and Fundraising Preference Services to ensure that those who choose not to receive specific types of communication don’t have to.
We will be fair and reasonable
- We will treat donors and the public fairly, showing sensitivity and adapting our approach depending on your needs.
- We will take care not to use any images or words that intentionally cause distress or anxiety.
- We will take care not to cause nuisance or disruption to the public.
We will be accountable and responsible
- We will manage our resources responsibly and consider the impact of our fundraising on our donors, supporters and the wider public.
- If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. We will listen to feedback and respond appropriately to compliments and criticism we receive.
- We will have a complaints procedure, a copy of which is available here or on request.
- Our complaints procedure will let you know how to contact the Fundraising Regulator in the event that you feel our response is unsatisfactory.
- We will monitor and record the number of complaints we receive each year and share this data with the Fundraising Regulator on request.
Partner with us to benefit young people in our community
Please contact Alice Strudwick, Development Director on 0300 003 2334 or email alice.strudwick@action4youth.org
Follow us on social media.
We are very grateful and humbled by the generosity and kindness shown by amazing people, organisations and trusts who support us.
Action4Youth News
All News
Where Futures Begin: confidence, connection and possibilities
Action4Youth creates opportunities for young people to explore, develop and belong. Through mentoring, early intervention and practical learning, we help them recognise their strengths, build ...
Read More
Young people want more support to prepare for working life
A BBC survey highlights teenagers’ calls for work experience, practical life skills and support with confidence and wellbeing. At Action4Youth, we believe their voices should ...
Read More
APPG for Outdoor Learning – Access and Equity Report: Action4Youth CEO comments
The findings of the All-Party Parliamentary Group for Outdoor Learning’s Access and Equity Report deserve attention, says Benedicta Morrow, CEO of Action4Youth.
Read More
Action4Youth awarded £60,000 grant from Garfield Weston Foundation
Action4Youth has been awarded a £60,000 grant from the Garfield Weston Foundation to support its work helping children and young people across Buckinghamshire, Milton Keynes ...
Read More
Teams invited to take on Caldecotte Xtreme to support local young people
Businesses, friends and families can sign up for Action4Youth’s adventure challenge on Friday 9th April 2027.
Read More
Welcome Break Charitable Fund supports outdoor adventure for thousands of local young people
Action4Youth has received a £1,000 grant from Aylesbury Town Council to support its mentoring work with young people in Aylesbury.
Read More
